WLA Annual Conference 2004
Nov. 2 - 5, 2004/ Lake Geneva, Wisconsin
Program Schedule – Wednesday
Morning
7:00-9:00
Free continental breakfast
Foyer outside Grand Ballroom
7:30-8:30
Circulation Services Round Table Business Meeting
Academy Boardroom 4311
Media & Technology Section Business Meeting
Lindens Boardroom 4211
Reference & Adult Services Section Business Meeting
Galewood B
Support Staff Section Business Meeting
Swinghurst
Wisconsin Association of Public Libraries Business Meeting
Loramoor C
Youth Services Section Business Meeting
Galewood C
8:00-9:30
By invitation only
Ristoranté Brissago
Sponsor: WLA Board of Directors
8:45-10:00
Customer Service: Serving Patrons with Mental Illness
Loramoor B
Shirley O'Neil, President, Lakeshores Library System Board, and member, National Alliance for the Mentally Ill (NAMI); Jay Karow, Trustee, Lakeshores Library System Board, and member, NAMI; Patricia Kennedy, Coordinator, Circulation and Public Services, Milwaukee Public Library
Circulation staff and library staff members can benefit
from suggestions about how to reach the community of people with mental
illnesses with library programming. Hear strategies for involving autistic
and Downs Syndrome children in story-time activities. Learn tips for interacting
with adult mentally ill library patrons who may be homeless.
Sponsors: Support Staff Section, Circulation Services Round Table
Rethinking Wisconsin Libraries
Loramoor C
Mike Cross, Director of Public Library Development, Division for Libraries, Technology, and Community Learning; Kelly Krieg-Sigman, Director, La Crosse Public Library, and former Director, Mundelein (IL) District Library; Sharon Winkle, Director, Sheboygan Public Library.
Library districts are a public library alternative
to municipal, county or joint libraries. Though not currently an option
for Wisconsin communities, they are legal in 27 states, including Illinois
and Michigan. This alternative governance structure offers both opportunities
and challenges for library growth and operations. A distinguished panel
will present details regarding possible district legislation for Wisconsin,
explore some of the situations where district libraries may make sense for
a community, and, finally, discuss some of the differences between district
and municipal libraries from an administrative perspective.
Sponsors: Wisconsin Association of Public Libraries; Division for Libraries,
Technology, and Community Learning; Friends of Wisconsin Libraries
Shifting Gears: Merging Information and Technology Literacy
Loramoor A
Jo Ann Carr, Director, Center for Instructional Materials & Computing, School of Education, UW-Madison; Peter Cupery, Information Services Librarian, Center for Instructional Materials & Computing, School of Education, UW-Madison; Catherine Stephens, Technology Integration & Instruction Coordinator, Center for Instructional Materials & Computing, School of Education, UW-Madison
Many librarians face the challenge of designing an
effective, integrated library instruction program for a special audience.
The library staff at UW-Madison's School of Education recently spent a year
redesigning their program, focusing on more fully integrating information
and technology literacy into the school's teacher education curriculum.
They'll discuss their strategies to connect with faculty and develop course-integrated
instruction, and the challenges of modeling collaboration between information
and technology literacy.
Sponsors: Wisconsin Association of Academic Librarians ; Media &
Technology Section; Wisconsin Association of School Librarians
Tongue Fu! How to Deal With Difficult Individuals Without Becoming One Yourself - Part I of II
Evergreen I
Sandi Knudson, Fast Forward Communications, Certified Tongue Fu! Teacher
Need to find a way to effectively handle complaints
at public service desks? Ever encounter difficult people you don't know
how to deal with? Sandi Knudson offers information on how to communicate
with words that turn resentment into rapport. Tongue Fu® provides tips
to successfully deal with dozens of difficult situations. Learn how to use
humor to help handle hassles. Stop the cycle of blame and find solutions
you and your patrons can live with. (Part II scheduled 10:45 a.m. to Noon.)
Sponsors: Circulation Services Round Table; Association of Wisconsin
Special Libraries; Support Staff Section; Outreach Services Round Table;
Wisconsin Association of Public Libraries; Wisconsin Association of Academic
Librarians; Membership Committee; Reference and Adult Services Section;
Wisconsin Small Libraries Round Table
Yes, Ma'am: Mood, Appeal, and Motivation in Providing Excellent Readers' Advisory
Evergreen II
Nancy Pearl, author and former Director of Youth Services and the Washington Center for the Book, Seattle Public Library
In order to effectively match up a reader with just
the right book, you need to understand how to apply appeal characteristics,
as well as the mood and motivation of the reader. This session will focus
on defining, refining, and using appeal characteristics, the role of mood
and motivation in selecting a good book to read, as well as offering tips
and tricks to use in readers' advisory work at the reference desk.
Sponsors: Readers Section; Circulation Services Round Table
10:00-10:45
No-Conflict Break in the Exhibit Area
Visit the exhibits to get demonstrations of the latest
databases, view new books and other materials, and learn about dozens of
other products and services that make your job easier or serve your customers.
And don't forget to sign up for fabulous door prizes and grab a beverage!
Partner: Davidson Titles, Inc.
10:45-Noon
Consumer Health Training Tools for a Healthier Wisconsin
Galewood B
Ulrike Dieterle, Distance Services & Outreach Coordinator, UW-Madison, Ebling Library, Health Sciences Learning Center; Chris Hooper-Lane, Instructional Services Coordinator, UW-Madison, Ebling Library, Health Sciences Learning Center
Help Us, Help You, Help Your Patrons! We are developing
a series of web-based training tools to meet increasing demands for consumer
health information. We will demonstrate the first of four planned modules
designed to provide new remote continuing education opportunities, intended
to overcome barriers of distance, access, time and expense. We will ask
for the audience to assess the value, quality, and usability of these modules.
This input will lead to a better resource to help you provide consumer health
information.
Sponsors: Wisconsin Health Sciences Library Association / Wisconsin
Association of Public Libraries / Association of Wisconsin Special Libraries;
Reference and Adult Services Section
ERIC, ENC, NLE - What Works Now? The Changing Face of Education Information
Loramoor A
Jo Ann Carr, Director, Center for Instructional Materials & Computing, School of Education, UW-Madison
This program will review the history of ERIC up to
and including the redesign that began in January 2004 and discuss how ERIC's
history reflects governmental priorities and philosophies regard ing access
to education information. Ms. Carr will also examine the development of
the Eisenhower National Clearinghouse and the National Library of Education
during the latter years of the 1990's and the initiation of the What Works
Clearinghouse in 2002.
Sponsors: Wisconsin Association of Academic Librarians ; Government
Information Round Table; Intellectual Freedom Round Table; Reference and Adult
Services Section; Wisconsin Association of School Librarians
How Do They Do It? Finding Writers and Illustrators for Kids' Periodicals
Galewood C
Deborah Vetter, Executive Editor, Cricket Magazine Group
Deborah Vetter, the Executive Editor of CRICKET and
CICADA periodicals for children and teens, will talk about how authors and
artists are acquired for these popular publications. She is also an editor
for Cricket Books, and has worked with authors such as Mary Stolz, Kezi
Matthews, Timothy Tocher, Larry Gonick, and Barbara Seuling.
Sponsor: Youth Services Section
Evergreen II
Brenda Haines, Director of Communications and Development, Oshkosh Area Foundation
Make sure your message makes it into the local media
with tips from this program, geared toward libraries of any size or type.
From basic media strategies to using non-traditional alternatives to radio
and newspapers, including the Internet, you'll come away with solid ideas
for getting your message out to your community. Brenda Haines is currently
the Director of Communications and Development for the Oshkosh Area Foundation.
She has been the Marketing Coordinator for the Winnefox Library System and
a television reporter in both Green Bay and La Crosse.
Sponsors: Wisconsin Association of Public Libraries; Youth Services
Section; Intellectual Freedom Round Table; Media & Technology Section;
Friends of Wisconsin Libraries; Public Relations Committee
Top 10 (or More) Political Issues That Will Affect Your Job and Your Library
Galewood D
Richard Grobschmidt, Assistant State Superintendent, Division for Libraries, Technology, and Community Learning; Tom Hennen, Chair, Library Development and Legislation Committee, and Director, Waukesha County Library System; Sue Center, WLA Federal Relations Coordinator; Assistant Director for Public Services, UW-Madison Law Library
Learn about the current status of library legislation
at the state and federal levels, and review progress and assess efforts
needed on behalf of the library legislative agenda. Among the topics to
be discussed will be the 2005-2007 state budget and other legislative initiatives
and federal legislative issues.
Sponsors: Division for Libraries, Technology, and Community Learning;
WLA Library Development & Legislation Committee
Loramoor C
Amy Alessio, Teen Coordinator, Schaumburg Township District Library
You've started teen programs, worked on the collection
and a space for them, and now have some regulars coming in. You're getting
to know the teens more, too. Serving teens at that level can lead to special
situations with the teens themselves and within the library. At this session,
Amy Alessio will lead audience members through hypothetical policy and problem
situations that could occur at any library. Learn also how community networking
can improve library service to teens. Be prepared to deal with issues for
today's teens in the relevance of your library and community with target
collection and programming ideas.
Sponsor: Youth Services Section
Tongue Fu! How to Deal With Difficult Individuals Without Becoming One Yourself - Part II of II
Evergreen I
Sandi Knudson, Fast Forward Communications, certified Tongue Fu! Teacher
This session builds on the concepts of customer service
discussed in the earlier program (8:45-10:00 a.m.). You are encouraged to
attend both sessions.
Sponsors: Circulation Services Round Table; Association of Wisconsin
Special Libraries; Support Staff Section; Outreach Services Round Table;
Wisconsin Association of Public Libraries; Wisconsin Association of Academic
Librarians; Membership Committee; Reference and Adult Services Section;
Wisconsin Small Libraries Round Table
You Never Know Who Your Friends Are: Raising Funds and Building Support
Loramoor B
Deb Anderson, Special Collections/Archivist and staff Friends liaison, Cofrin Library, UW-Green Bay; Jack A. Taft, Jr., President, Alisha Ashman Branch (Madison Public Library) Friends group; Andrew McLean, President, Racine Public Library Friends
Learn from the best of them! Take home some tried and
true fund-raising schemes used by both public and academic library Friends
groups. Pick up tips on increasing the membership base of your Friends groups,
too.
Sponsors: Library Advocacy Round Table; Wisconsin Library Trustees Association;
Wisconsin Association of Public Libraries; Membership Committee
Lunch
Noon-1:30
Youth Services Section Luncheon: Avi
Ballroom A & B
Join your colleagues from the Youth Services Section
as we welcome Newbery Award winner Avi to Lake Geneva ! Avi's book “Crispin”
won the Newbery Award in 2003, and his books “The True Confessions of Charlotte
Doyle” and “Nothing But the Truth” were previous Newbery Honor winners.
Hear Avi discuss his books, what inspires his writing, and why the next
book is always his favorite!
Sponsors: Youth Services Section; Wisconsin Association of School Librarians
Noon-2:00
Association of Wisconsin Special Libraries Business Meeting
Lindens Boardroom 4211
Technical Services Section Business Meeting
Academy Boardroom 4311
1:00-2:00
Interlibrary Loan Round Table Business Meeting
Galewood C
Afternoon
1:30-5:00
Gather in Grand Geneva lobby; depart at 1:30 by bus.
Constance Gartner, Elementary & AED Principal, Wisconsin School for the Deaf; Doris Reinke, President, Walworth County Historical Society
This year's tour includes the Wisconsin School for
the Deaf in Delavan for a look at the library, the museum, a dormitory,
and their distance education program. You'll also visit the Walworth County
Historical Society in Elkhorn, where you'll see historical displays and
artifacts.
Sponsor: Association of Wisconsin Special Libraries
2:00-3:15
Buy, Don't Borrow: Interlibrary Loan Meets Collection Development
Swinghurst
Suzanne M. Ward, Head, Access Services, Purdue University Libraries
Have you often thought that some of the books your
patrons request through interlibrary loan would make good additions to the
permanent collection? At Purdue University the ILL office has routinely
purchased selected book requests for four years. Find out how the program
started and how it functions today, what patrons think about it, and how
well the titles fit the collection profile. Similar programs have been successful
at different sizes and types of libraries. Could it work at your library?
Sponsors: Interlibrary Loan Round Table, Technical Services Section
I Paid How Much For That Journal? Librarians and the Open Access Movement
Galewood B
Julie Schneider, Information Resources & Collection Development Coordinator, Ebling Library, UW-Madison; Jim Buckett, Head, Collections, Access and Technical Services, Steenbock Library, UW-Madison
The Open Access movement in journal publishing is a
response to escalating prices and restrictive licensing. We hope to provide
you with a wide-ranging, introductory look at the major issues impacting
scholarly publishing. Bring questions and join us for a lively discussion
of “everything you wanted to know about Open Access but were afraid to ask.”
Sponsors: Wisconsin Health Sciences Library Association, Wisconsin Association
of Academic Librarians
RFID – the Next Frontier in Automation
Evergreen I
Jan Peterson, 3M; Katie Shulz, Director, New Berlin Public Library (where RFID is in use)
Radio Frequency Identification (RFID) promises to have
as much of an impact on library operations and materials handling as the
computer did on the card catalog. From expediting checkout to book
sorting and even shelf reading, RFID is a way to save valuable staff time
and give your customers more options for self service.
Sponsors: Wisconsin Association of Public Libraries, Circulation Services
Round Table, Library Advocacy Round Table, Wisconsin Association of Academic
Librarians, Technical Services Section, Friends of Wisconsin Libraries
Using Blogs in the Library World
Galewood C
Anna Lewis, Access Services Librarian, Center for Instructional Materials & Computing, UW-Madison; Tasha Saecker, Director, Caestecker Public Library, Green Lake
Web logs (blogs) are a great way to publish your knowledge
to the world without having to be a web genius. You can update a blog
from anywhere using a regular Internet browser. Blogs can be maintained
by multiple people, and can even provide interactivity for website visitors. Find
out more about web logs, web log creation tools, RSS feeds, and how blogs
are used in the library world. Come see how useful blogs can be for you
and your patrons!
Sponsors: Media & Technology Section, Association of Wisconsin Special
Libraries
3:15-4:00
No-Conflict Break in the Exhibit Area
Browse the exhibit area and thank vendors for their
support of the conference. Enjoy a cold soda, take home literature on new
products and services, and pick up a trinket or two (maybe even some chocolate!).
Partner: SWETS Information Service
4:00-5:15
Capture This! Creating, Changing, and Using Digital Images In Your Library
Galewood C
Anna Lewis, Access Services Librarian, Center for Instructional Materials & Computing, UW-Madison
Find out how simple it is to integrate digital images
into your library's workflow. This session will cover digital imaging basics
like capturing and manipulating images, and digital details like resolution
and compression. Some opportunity for hands-on practice will be provided.
Sponsors: Media & Technology Section, Support Staff Section
Evergreen I
Joy Schwarz, Web Librarian/Interlibrary Loan Librarian, Winnefox Library System ; Eliot Finkelstein, Reference/Instruction Librarian, College Library, UW-Madison; David M. Dettman, Head of Instruction/Reference Librarian, Cofrin Library, UW-Green Bay
As existing library services expand and new services
develop, patrons are often at a loss as to where to begin to get what they
want. They may not care how they get it, they just want it! This session
will focus on how librarians can utilize teachable moments at the public
service desk to help patrons navigate these services.
Sponsor: Interlibrary Loan Round Table, Circulation Services Round Table,
Technical Services Section
Lindens Boardroom 4211
Review It! Tips and Suggestions for Writing Reviews
Loramoor C
Shawn Brommer, Youth Services and Outreach Consultant, South Central Library System; Marge Loch-Wouters, Head of Youth Services, Menasha's Public Library; Maryann Owen, Youth Services Librarian, Racine Public Library
Currently writing reviews of children's materials for
a variety of publications, Shawn, Marge, and Maryann will discuss the process
of review writing. Learn about the components of writing a review (for books
or other materials), how to get started writing and for whom, how to choose
materials to review, and more.
Sponsor: Youth Services Section
Swinghurst
Mary Clark, WISCAT Coordinator, Division for Libraries, Technology, and Community Learning; Vickie Long, WISCAT Trainer and Technical Support, Division for Libraries, Technology, and Community Learning; Terry Wilcox, Interlibrary Loan Librarian, Division for Libraries, Technology, and Community Learning
WISCAT staff will provide updated information and demonstrations
related to the WISCAT project, including searching, updating holdings, downloading
MARC records, interlibrary loan, the Z39.50 gateway, new features, etc.
Costs and charges for 2005 will also be addressed.
Sponsor: Division for Libraries, Technology, and Community Learning
Evening
5:00-5:30
Williams Bay High School Jazz Band
Ballroom A & B
Swing on by and enjoy the band while you find a seat for the keynote presentation.
5:30-6:30
Keynote Presentation: An Evening of Book Lust with Nancy Pearl
Ballroom A & B
Nancy Pearl, well-known librarian, author, and
action figure model, is former Director of Library Programming and the Washington
Center for the Book at the Seattle Public Library. Nancy is best known for
the “If All Seattle Read the Same Book” project. The idea of one city reading
the same book at the same time has been imitated in cities around the world.
She is a book reviewer for the Seattle Times, Booklist,
Library Journal, KUOW-FM Seattle, and KWGS-FM Tulsa. Nancy will
discuss the perils and pleasures of a lifelong reading addiction, her love
of libraries, and how she came to write Book Lust: Recommended Reading
for Every Mood, Moment, and Reason, including some of her favorite
categories in the book.
Sponsor: WLA Conference Committee
Partner: Quality Books, Inc.
6:30-7:30
SLIS-Madison and SOIS-Milwaukee Combined Reunion
Ballroom C
Come join your fellow alumni at the shared UW-Madison
SLIS and UW-Milwaukee SOIS Reunion!
Sponsors: UW-Madison School of Library & Information Studies, UW-Milwaukee
School of Information Studies
6:30-8:30
WLA Foundation Fund Raising Dinner
Cactus Club, 430 Broad St., Lake Geneva
Shuttle bus available from the Grand Geneva lobby.
This is a perfect prelude to the All Conference Dessert
Reception, and proceeds from the dinner support the work of the WLA Foundation.
Join friends and colleagues for a festive meal at a southwestern cantina
favored by the locals. Buffet selection includes the best golden fried chicken
you've ever had, a Mexican entrée, and a complement of side dishes.
Specialty drinks and other beverages served for an additional charge. There
will be shuttle bus service available to and from The Grand Geneva until
10:00 p.m. Pre-registration required.
Sponsors: WLA Foundation
8:00-9:30
All Conference Dessert Reception
The Riviera Ballroom, downtown Lake Geneva
Shuttle bus available from the Grand Geneva lobby.
Step into the grandeur of the historic Riviera to experience
the quiet beauty of Lake Geneva 's waterfront and the ambience of the big
band era. Hailed as a mecca for the country's greatest dance bands in the
1930s and 1940s, the Riviera epitomizes class with its graceful arches,
Doric columns, and picturesque view of Geneva Lake. An elegant assortment
of desserts and an upbeat Richard Eliot Jazz Trio
provide a flavor befitting the splendor of a dance pavilion now recognized
in the National Register of Historic Places. There will be shuttle bus service
available to and from The Grand Geneva, with the final bus leaving the Riviera
at 10:00 p.m. No pre-registration required. Cash bar.
Sponsors: Conference Committee, Membership Committee
Partner: Embury, Ltd. and Carthage
College Hedberg Library