WLA Annual Conference 2004

Nov. 2 - 5, 2004/ Lake Geneva, Wisconsin

Program Schedule – Wednesday

Morning

7:00-9:00

Free continental breakfast
Foyer outside Grand Ballroom

7:30-8:30

Circulation Services Round Table Business Meeting

Academy Boardroom 4311

Media & Technology Section Business Meeting

Lindens Boardroom 4211

Reference & Adult Services Section Business Meeting

Galewood B

Support Staff Section Business Meeting

Swinghurst

Wisconsin Association of Public Libraries Business Meeting

Loramoor C

Youth Services Section Business Meeting

Galewood C

8:00-9:30

Past Presidents' Breakfast

By invitation only
Ristoranté Brissago
Sponsor: WLA Board of Directors

8:45-10:00

Customer Service: Serving Patrons with Mental Illness

Loramoor B

Shirley O'Neil, President, Lakeshores Library System Board, and member, National Alliance for the Mentally Ill (NAMI); Jay Karow, Trustee, Lakeshores Library System Board, and member, NAMI; Patricia Kennedy, Coordinator, Circulation and Public Services, Milwaukee Public Library

Circulation staff and library staff members can benefit from suggestions about how to reach the community of people with mental illnesses with library programming. Hear strategies for involving autistic and Downs Syndrome children in story-time activities. Learn tips for interacting with adult mentally ill library patrons who may be homeless.

Sponsors: Support Staff Section, Circulation Services Round Table

Rethinking Wisconsin Libraries

Loramoor C

Mike Cross, Director of Public Library Development, Division for Libraries, Technology, and Community Learning; Kelly Krieg-Sigman, Director, La Crosse Public Library, and former Director, Mundelein (IL) District Library; Sharon Winkle, Director, Sheboygan Public Library.

Library districts are a public library alternative to municipal, county or joint libraries.  Though not currently an option for Wisconsin communities, they are legal in 27 states, including Illinois and Michigan.  This alternative governance structure offers both opportunities and challenges for library growth and operations. A distinguished panel will present details regarding possible district legislation for Wisconsin, explore some of the situations where district libraries may make sense for a community, and, finally, discuss some of the differences between district and municipal libraries from an administrative perspective.

Sponsors: Wisconsin Association of Public Libraries; Division for Libraries, Technology, and Community Learning; Friends of Wisconsin Libraries

Shifting Gears: Merging Information and Technology Literacy

Loramoor A

Jo Ann Carr, Director, Center for Instructional Materials & Computing, School of Education, UW-Madison; Peter Cupery, Information Services Librarian, Center for Instructional Materials & Computing, School of Education, UW-Madison; Catherine Stephens, Technology Integration & Instruction Coordinator, Center for Instructional Materials & Computing, School of Education, UW-Madison

Many librarians face the challenge of designing an effective, integrated library instruction program for a special audience. The library staff at UW-Madison's School of Education recently spent a year redesigning their program, focusing on more fully integrating information and technology literacy into the school's teacher education curriculum. They'll discuss their strategies to connect with faculty and develop course-integrated instruction, and the challenges of modeling collaboration between information and technology literacy.

Sponsors: Wisconsin Association of Academic Librarians ; Media & Technology Section; Wisconsin Association of School Librarians

Tongue Fu! How to Deal With Difficult Individuals Without Becoming One Yourself - Part I of II

Evergreen I

Sandi Knudson, Fast Forward Communications, Certified Tongue Fu! Teacher

Need to find a way to effectively handle complaints at public service desks? Ever encounter difficult people you don't know how to deal with? Sandi Knudson offers information on how to communicate with words that turn resentment into rapport. Tongue Fu® provides tips to successfully deal with dozens of difficult situations. Learn how to use humor to help handle hassles. Stop the cycle of blame and find solutions you and your patrons can live with. (Part II scheduled 10:45 a.m. to Noon.)

Sponsors: Circulation Services Round Table; Association of Wisconsin Special Libraries; Support Staff Section; Outreach Services Round Table; Wisconsin Association of Public Libraries; Wisconsin Association of Academic Librarians; Membership Committee; Reference and Adult Services Section; Wisconsin Small Libraries Round Table

Yes, Ma'am: Mood, Appeal, and Motivation in Providing Excellent Readers' Advisory

Evergreen II

Nancy Pearl, author and former Director of Youth Services and the Washington Center for the Book, Seattle Public Library

In order to effectively match up a reader with just the right book, you need to understand how to apply appeal characteristics, as well as the mood and motivation of the reader. This session will focus on defining, refining, and using appeal characteristics, the role of mood and motivation in selecting a good book to read, as well as offering tips and tricks to use in readers' advisory work at the reference desk.

Sponsors: Readers Section; Circulation Services Round Table

10:00-10:45

No-Conflict Break in the Exhibit Area

Visit the exhibits to get demonstrations of the latest databases, view new books and other materials, and learn about dozens of other products and services that make your job easier or serve your customers. And don't forget to sign up for fabulous door prizes and grab a beverage!

Partner: Davidson Titles, Inc.

10:45-Noon

Consumer Health Training Tools for a Healthier Wisconsin

Galewood B

Ulrike Dieterle, Distance Services & Outreach Coordinator, UW-Madison, Ebling Library, Health Sciences Learning Center; Chris Hooper-Lane, Instructional Services Coordinator, UW-Madison, Ebling Library, Health Sciences Learning Center

Help Us, Help You, Help Your Patrons! We are developing a series of web-based training tools to meet increasing demands for consumer health information. We will demonstrate the first of four planned modules designed to provide new remote continuing education opportunities, intended to overcome barriers of distance, access, time and expense. We will ask for the audience to assess the value, quality, and usability of these modules. This input will lead to a better resource to help you provide consumer health information.

Sponsors: Wisconsin Health Sciences Library Association / Wisconsin Association of Public Libraries / Association of Wisconsin Special Libraries; Reference and Adult Services Section

ERIC, ENC, NLE - What Works Now? The Changing Face of Education Information

Loramoor A

Jo Ann Carr, Director, Center for Instructional Materials & Computing, School of Education, UW-Madison

This program will review the history of ERIC up to and including the redesign that began in January 2004 and discuss how ERIC's history reflects governmental priorities and philosophies regard ing access to education information. Ms. Carr will also examine the development of the Eisenhower National Clearinghouse and the National Library of Education during the latter years of the 1990's and the initiation of the What Works Clearinghouse in 2002.

Sponsors: Wisconsin Association of Academic Librarians ; Government Information Round Table; Intellectual Freedom Round Table; Reference and Adult Services Section; Wisconsin Association of School Librarians

How Do They Do It? Finding Writers and Illustrators for Kids' Periodicals

Galewood C

Deborah Vetter, Executive Editor, Cricket Magazine Group

Deborah Vetter, the Executive Editor of CRICKET and CICADA periodicals for children and teens, will talk about how authors and artists are acquired for these popular publications. She is also an editor for Cricket Books, and has worked with authors such as Mary Stolz, Kezi Matthews, Timothy Tocher, Larry Gonick, and Barbara Seuling.

Sponsor: Youth Services Section

Making the Media Work for You

Evergreen II

Brenda Haines, Director of Communications and Development, Oshkosh Area Foundation

Make sure your message makes it into the local media with tips from this program, geared toward libraries of any size or type.  From basic media strategies to using non-traditional alternatives to radio and newspapers, including the Internet, you'll come away with solid ideas for getting your message out to your community. Brenda Haines is currently the Director of Communications and Development for the Oshkosh Area Foundation. She has been the Marketing Coordinator for the Winnefox Library System and a television reporter in both Green Bay and La Crosse. 

Sponsors: Wisconsin Association of Public Libraries; Youth Services Section; Intellectual Freedom Round Table; Media & Technology Section; Friends of Wisconsin Libraries; Public Relations Committee

Top 10 (or More) Political Issues That Will Affect Your Job and Your Library

Galewood D

Richard Grobschmidt, Assistant State Superintendent, Division for Libraries, Technology, and Community Learning; Tom Hennen, Chair, Library Development and Legislation Committee, and Director, Waukesha County Library System; Sue Center, WLA Federal Relations Coordinator; Assistant Director for Public Services, UW-Madison Law Library

Learn about the current status of library legislation at the state and federal levels, and review progress and assess efforts needed on behalf of the library legislative agenda. Among the topics to be discussed will be the 2005-2007 state budget and other legislative initiatives and federal legislative issues.

Sponsors: Division for Libraries, Technology, and Community Learning; WLA Library Development & Legislation Committee

Today's Teens in Libraries

Loramoor C

Amy Alessio, Teen Coordinator, Schaumburg Township District Library

You've started teen programs, worked on the collection and a space for them, and now have some regulars coming in. You're getting to know the teens more, too. Serving teens at that level can lead to special situations with the teens themselves and within the library. At this session, Amy Alessio will lead audience members through hypothetical policy and problem situations that could occur at any library. Learn also how community networking can improve library service to teens. Be prepared to deal with issues for today's teens in the relevance of your library and community with target collection and programming ideas.

Sponsor: Youth Services Section

Tongue Fu! How to Deal With Difficult Individuals Without Becoming One Yourself - Part II of II

Evergreen I

Sandi Knudson, Fast Forward Communications, certified Tongue Fu! Teacher

This session builds on the concepts of customer service discussed in the earlier program (8:45-10:00 a.m.). You are encouraged to attend both sessions.

Sponsors: Circulation Services Round Table; Association of Wisconsin Special Libraries; Support Staff Section; Outreach Services Round Table; Wisconsin Association of Public Libraries; Wisconsin Association of Academic Librarians; Membership Committee; Reference and Adult Services Section; Wisconsin Small Libraries Round Table

You Never Know Who Your Friends Are: Raising Funds and Building Support

Loramoor B

Deb Anderson, Special Collections/Archivist and staff Friends liaison, Cofrin Library, UW-Green Bay; Jack A. Taft, Jr., President, Alisha Ashman Branch (Madison Public Library) Friends group; Andrew McLean, President, Racine Public Library Friends

Learn from the best of them! Take home some tried and true fund-raising schemes used by both public and academic library Friends groups. Pick up tips on increasing the membership base of your Friends groups, too.

Sponsors: Library Advocacy Round Table; Wisconsin Library Trustees Association; Wisconsin Association of Public Libraries; Membership Committee

Lunch

Noon-1:30

Youth Services Section Luncheon: Avi

Ballroom A & B

Join your colleagues from the Youth Services Section as we welcome Newbery Award winner Avi to Lake Geneva ! Avi's book “Crispin” won the Newbery Award in 2003, and his books “The True Confessions of Charlotte Doyle” and “Nothing But the Truth” were previous Newbery Honor winners. Hear Avi discuss his books, what inspires his writing, and why the next book is always his favorite!

Sponsors: Youth Services Section; Wisconsin Association of School Librarians

Noon-2:00

Association of Wisconsin Special Libraries Business Meeting

Lindens Boardroom 4211

Technical Services Section Business Meeting

Academy Boardroom 4311

1:00-2:00

Interlibrary Loan Round Table Business Meeting

Galewood C

Afternoon

1:30-5:00

Special Libraries Tour

Gather in Grand Geneva lobby; depart at 1:30 by bus.

Constance Gartner, Elementary & AED Principal, Wisconsin School for the Deaf; Doris Reinke, President, Walworth County Historical Society

This year's tour includes the Wisconsin School for the Deaf in Delavan for a look at the library, the museum, a dormitory, and their distance education program. You'll also visit the Walworth County Historical Society in Elkhorn, where you'll see historical displays and artifacts.

Sponsor: Association of Wisconsin Special Libraries

2:00-3:15

Buy, Don't Borrow: Interlibrary Loan Meets Collection Development

Swinghurst

Suzanne M. Ward, Head, Access Services, Purdue University Libraries

Have you often thought that some of the books your patrons request through interlibrary loan would make good additions to the permanent collection? At Purdue University the ILL office has routinely purchased selected book requests for four years. Find out how the program started and how it functions today, what patrons think about it, and how well the titles fit the collection profile. Similar programs have been successful at different sizes and types of libraries. Could it work at your library?

Sponsors: Interlibrary Loan Round Table, Technical Services Section

I Paid How Much For That Journal? Librarians and the Open Access Movement

Galewood B

Julie Schneider, Information Resources & Collection Development Coordinator, Ebling Library, UW-Madison; Jim Buckett, Head, Collections, Access and Technical Services, Steenbock Library, UW-Madison

The Open Access movement in journal publishing is a response to escalating prices and restrictive licensing. We hope to provide you with a wide-ranging, introductory look at the major issues impacting scholarly publishing. Bring questions and join us for a lively discussion of “everything you wanted to know about Open Access but were afraid to ask.”

Sponsors: Wisconsin Health Sciences Library Association, Wisconsin Association of Academic Librarians

RFID – the Next Frontier in Automation

Evergreen I

Jan Peterson, 3M; Katie Shulz, Director, New Berlin Public Library (where RFID is in use)

Radio Frequency Identification (RFID) promises to have as much of an impact on library operations and materials handling as the computer did on the card catalog. From expediting checkout to book sorting and even shelf reading, RFID is a way to save valuable staff time and give your customers more options for self service.

Sponsors: Wisconsin Association of Public Libraries, Circulation Services Round Table, Library Advocacy Round Table, Wisconsin Association of Academic Librarians, Technical Services Section, Friends of Wisconsin Libraries

Using Blogs in the Library World

Galewood C

Anna Lewis, Access Services Librarian, Center for Instructional Materials & Computing, UW-Madison; Tasha Saecker, Director, Caestecker Public Library, Green Lake

Web logs (blogs) are a great way to publish your knowledge to the world without having to be a web genius. You can update a blog from anywhere using a regular Internet browser. Blogs can be maintained by multiple people, and can even provide interactivity for website visitors. Find out more about web logs, web log creation tools, RSS feeds, and how blogs are used in the library world. Come see how useful blogs can be for you and your patrons!

Sponsors: Media & Technology Section, Association of Wisconsin Special Libraries

3:15-4:00

No-Conflict Break in the Exhibit Area

Browse the exhibit area and thank vendors for their support of the conference. Enjoy a cold soda, take home literature on new products and services, and pick up a trinket or two (maybe even some chocolate!).

Partner: SWETS Information Service

4:00-5:15

Capture This! Creating, Changing, and Using Digital Images In Your Library

Galewood C

Anna Lewis, Access Services Librarian, Center for Instructional Materials & Computing, UW-Madison

Find out how simple it is to integrate digital images into your library's workflow. This session will cover digital imaging basics like capturing and manipulating images, and digital details like resolution and compression. Some opportunity for hands-on practice will be provided.

Sponsors: Media & Technology Section, Support Staff Section

I Want It!

Evergreen I

Joy Schwarz, Web Librarian/Interlibrary Loan Librarian, Winnefox Library System ; Eliot Finkelstein, Reference/Instruction Librarian, College Library, UW-Madison; David M. Dettman, Head of Instruction/Reference Librarian, Cofrin Library, UW-Green Bay

As existing library services expand and new services develop, patrons are often at a loss as to where to begin to get what they want. They may not care how they get it, they just want it! This session will focus on how librarians can utilize teachable moments at the public service desk to help patrons navigate these services.

Sponsor: Interlibrary Loan Round Table, Circulation Services Round Table, Technical Services Section

Membership Committee Meeting

Lindens Boardroom 4211

Review It! Tips and Suggestions for Writing Reviews

Loramoor C

Shawn Brommer, Youth Services and Outreach Consultant, South Central Library System; Marge Loch-Wouters, Head of Youth Services, Menasha's Public Library; Maryann Owen, Youth Services Librarian, Racine Public Library

Currently writing reviews of children's materials for a variety of publications, Shawn, Marge, and Maryann will discuss the process of review writing. Learn about the components of writing a review (for books or other materials), how to get started writing and for whom, how to choose materials to review, and more.

Sponsor: Youth Services Section

WISCAT User Group Meeting

Swinghurst

Mary Clark, WISCAT Coordinator, Division for Libraries, Technology, and Community Learning; Vickie Long, WISCAT Trainer and Technical Support, Division for Libraries, Technology, and Community Learning; Terry Wilcox, Interlibrary Loan Librarian, Division for Libraries, Technology, and Community Learning

WISCAT staff will provide updated information and demonstrations related to the WISCAT project, including searching, updating holdings, downloading MARC records, interlibrary loan, the Z39.50 gateway, new features, etc. Costs and charges for 2005 will also be addressed.

Sponsor: Division for Libraries, Technology, and Community Learning

Evening

5:00-5:30

Williams Bay High School Jazz Band

Ballroom A & B

Swing on by and enjoy the band while you find a seat for the keynote presentation.

5:30-6:30

Keynote Presentation: An Evening of Book Lust with Nancy Pearl

Ballroom A & B

Nancy Pearl, well-known librarian, author, and action figure model, is former Director of Library Programming and the Washington Center for the Book at the Seattle Public Library. Nancy is best known for the “If All Seattle Read the Same Book” project. The idea of one city reading the same book at the same time has been imitated in cities around the world. She is a book reviewer for the Seattle Times, Booklist, Library Journal, KUOW-FM Seattle, and KWGS-FM Tulsa. Nancy will discuss the perils and pleasures of a lifelong reading addiction, her love of libraries, and how she came to write Book Lust: Recommended Reading for Every Mood, Moment, and Reason, including some of her favorite categories in the book.

Sponsor: WLA Conference Committee

Partner: Quality Books, Inc.

6:30-7:30

SLIS-Madison and SOIS-Milwaukee Combined Reunion

Ballroom C

Come join your fellow alumni at the shared UW-Madison SLIS and UW-Milwaukee SOIS Reunion!

Sponsors: UW-Madison School of Library & Information Studies, UW-Milwaukee School of Information Studies

6:30-8:30

WLA Foundation Fund Raising Dinner

Cactus Club, 430 Broad St., Lake Geneva

Shuttle bus available from the Grand Geneva lobby.

This is a perfect prelude to the All Conference Dessert Reception, and proceeds from the dinner support the work of the WLA Foundation. Join friends and colleagues for a festive meal at a southwestern cantina favored by the locals. Buffet selection includes the best golden fried chicken you've ever had, a Mexican entrée, and a complement of side dishes. Specialty drinks and other beverages served for an additional charge. There will be shuttle bus service available to and from The Grand Geneva until 10:00 p.m. Pre-registration required.

Sponsors: WLA Foundation

8:00-9:30

All Conference Dessert Reception

The Riviera Ballroom, downtown Lake Geneva

Shuttle bus available from the Grand Geneva lobby.

Step into the grandeur of the historic Riviera to experience the quiet beauty of Lake Geneva 's waterfront and the ambience of the big band era. Hailed as a mecca for the country's greatest dance bands in the 1930s and 1940s, the Riviera epitomizes class with its graceful arches, Doric columns, and picturesque view of Geneva Lake. An elegant assortment of desserts and an upbeat Richard Eliot Jazz Trio provide a flavor befitting the splendor of a dance pavilion now recognized in the National Register of Historic Places. There will be shuttle bus service available to and from The Grand Geneva, with the final bus leaving the Riviera at 10:00 p.m. No pre-registration required. Cash bar.

Sponsors: Conference Committee, Membership Committee

Partner: Embury, Ltd. and Carthage College Hedberg Library