Thank you for attending this year's Support Staff Section One-day Conference. We hope you enjoyed your conference experience. Below are links to streamed sessions as well as program handouts.
Attendees: Please take our post-conference evaluation: https://milwaukee.qualtrics.com/SE/?SID=SV_cGY5nPS1QjjGQ4c

WLA Support Staff Section Presents
its Annual
Professional Development Conference
Wednesday, May 25, 2011
UW-Milwaukee Student Union
9:00 a.m. to 3:30 p.m.
Video Recordings
This Is What Democracy Looks Like: Supporting the Right to Know, Joyce Latham (Keynote Address)
https://pantherfile.uwm.edu/groups/sois/media/wla_conference/wla_latham_2011-5-25/wla_latham_2011-5-25.html
Degree Completion at UWM, Angela Runingen and Tobiah Deutsch
https://pantherfile.uwm.edu/groups/sois/media/wla_conference/wla_degree_completion_2011-5-25/wla_degree_completion_2011-5-25.html
Wellness at Work, Lisa Sarnowski (Luncheon Speaker)
https://pantherfile.uwm.edu/groups/sois/media/wla_conference/wla_sarnowski_2011-5-25/wla_sarnowski_2011-5-25.html
Free Multimedia Software for Library Support Staff, Katy Kavanagh
https://pantherfile.uwm.edu/groups/sois/media/wla_conference/wla_kavanagh_2011-5-25/wla_kavanagh_2011-5-25.html
Support Staff Certification - A Pathway for Excellent Library Staff and Services, Jenifer Grady
https://pantherfile.uwm.edu/groups/sois/media/wla_conference/wla_grady_2011-05-25/wla_grady_2011-05-25.html
Semanticloud.0 in the Real World, Ben Miller
https://pantherfile.uwm.edu/bdspecht/public/relay/Semanticloud.0_Presentation_-_Flash_%28Large%29_-_20110525_03.23.20PM.html
Customer Service Reaching Beyond the Service Counter, Catie Wylie
https://pantherfile.uwm.edu/groups/sois/media/wla_conference/wla_wylie_2011-5-25/wla_wylie_2011-5-25.html
Program Handouts/Remarks
WLA President Rhonda Puntney's Remarks
Free Multimedia Software for Library Support Staff, Katy Kavanagh
Semanticloud.0 in the Real World, Ben Miller
http://www.slideshare.net/bmmsben/wla-support-staff-conference-2011
http://2011wlasupportstaff.pbworks.com/ (Wiki page w/ Links to discussed pages)
https://docs.google.com/document/pub?id=1z10OgCIkvs5D6f25g9RuJ233DlPIfelIQd4GjyawBaw (Notes may or may not have used)
Conference Schedule:
9:00 - 9:30 Registration and Continental Breakfast
Ballroom East
9:30 - 9:45 Welcome from WLA President, Rhonda Puntney
Ballroom West
9:45 - 10:45 Keynote Address: "This Is What Democracy Looks Like: Supporting the Right to Know"
Ballroom West
Joyce Latham, PhD, UWM School of Information Studies
10:45 - 11:00 Break
Ballroom East
11:00 - Noon Breakout Sessions
- “Making RFID a Reality”
Union 191
Joan Larson, Library Technician III, Milwaukee Public Library; Danielle Rodriguez, Library Technician
IV, Milwaukee Public; Michael L. Nitz, Technical Services Supervisor, Appleton Public Library; Nancy
Wojnarowicz, Library Technician IV, Milwaukee Public Library
- “Degree Completion at UWM”
Fireside Lounge
Angela Runingen, Associate Advisor, UWM School of Information Studies; Tobiah Deutsch, Associate
Advisor, UWM School of Information Studies
Noon - 1:00 Luncheon Speaker: "Wellness at Work"
Ballroom East
Lisa Sarnowski, HHC
1:00 - 2:00 Breakout Sessions:
- “Free Multimedia Software for Library Support Staff”
Union 191
Katy Kavanagh, UW School of Library and Information Studies
- “Support Staff Certification – A Pathway for Excellent Library Staff and Services”
Fireside Lounge
Jenifer Grady, MSLS, MBA, CAE, Director, Americal Library Association- Allied Professional Association
(ALA-APA)
2:00 - 2:15 Break
Ballroom Lobby
2:15 - 3:15: Breakout Sessions:
- “Semanticloud.0 in the Real World”
Bolton Hall 521 (signs posted in the Union will direct you to Bolton Hall)
Ben Miller, Director, Sauk City Public Library
- “Customer Service Reaching Beyond the Service Counter”
Fireside Lounge
Catie Wylie, Assistant Supervisor – Circulation, Appleton Public Library
3:30 - 4:30: Optional tour of Golda Meir Libraries
Meet at the registration desk in the Union Ballroom East by 3:30 pm